When gig workers get deactivated, or “digitally fired,” most of them can get reactivated when a third party gets involved, a new study finds.
Eighty percent of Seattle ride-hailing drivers who were kicked off Uber and Lyft in the past couple of years were allowed back on the apps after being represented by a Driver Resolution Center first established under a city ordinance, according to University of Washington researchers, who also concluded that racial bias can play a role in deactivations.
Deactivations…
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